Terms of Service
Last updated: August 5, 2026
These Terms of Service govern access to and use of aiprosolutions.io and all AI Pro Solutions products and services, including Libi, ATLAS, our messaging automations, and the AI assistants we deploy on behalf of business clients. By accessing or using the Service, you confirm that you have read, understood, and accepted these Terms. If you do not agree, please do not use the Service.
Description of the Services
AI Pro Solutions builds and operates AI systems for businesses: voice agents, messaging assistants, lead qualification, and workflow automation. We act as a technology provider, deploying and maintaining these systems on messaging channels such as WhatsApp, Instagram, Facebook, TikTok, and web chat, on behalf of and under the instructions of our business clients.
Nature and Accuracy of Artificial Intelligence
The Service uses artificial intelligence whose results (the "Outputs") are generated automatically and probabilistically. Outputs may contain errors, inaccuracies, omissions, outdated information, or incorrect content presented with the appearance of certainty (a phenomenon known as "hallucination"). We do not warrant that Outputs will be accurate, complete, current, or fit for any particular purpose.
User Responsibility and Review
You are solely responsible for how you use the Outputs. Before making any decision, publishing, transmitting, or acting on an Output, you agree to review and validate it using qualified human judgment. You assume full responsibility for the consequences of using Outputs without such verification.
Not Professional Advice
Outputs do not constitute legal, medical, financial, accounting, tax, or any other form of professional advice, even when they address such subjects. For decisions of that nature, you must consult a qualified professional, who remains ultimately responsible.
Acceptable Use
You agree to use the Service only for lawful purposes. You may not use it for illegal, fraudulent, deceptive, or discriminatory activities; to generate or spread misinformation or content that infringes third-party rights; to send unsolicited bulk messages; or to present the Service as a human being to third parties without disclosing its automated nature. We may suspend or terminate access for violations.
Third-Party Platforms and Integrations
Our services operate on top of third-party platforms, including Meta's WhatsApp Business Platform, Instagram, Facebook, TikTok, and others. Your use of those channels is also subject to each platform's own terms, policies, and messaging rules, and you agree to comply with them. AI Pro Solutions is an independent technology provider and is not affiliated with, endorsed by, or acting as an agent of these platforms. Platform availability, messaging windows, and pricing are set by the platforms themselves and may change without notice.
Client Accounts and End-User Data
When we deploy an assistant for a business client, that client is the controller of their own end users' data and is responsible for having the consent and legal basis required to process it. AI Pro Solutions processes that data as a service provider, on the client's instructions, and only as needed to operate the Service. Clients are responsible for the accuracy of the business information they supply for assistant training.
Fees and Third-Party Costs
Service fees are agreed in writing with each client. Messaging costs charged directly by third-party platforms (such as Meta's per-message template fees) are billed by those platforms to the client's own account and are not included in our fees unless expressly stated otherwise.
Privacy
Our handling of personal data is described in our Privacy Policy, available at aiprosolutions.io/privacy, which also serves as the Privacy Notice required under Mexican law. By using the Service you acknowledge that policy.
Limitation of Liability
The Service is provided "as is" and "as available", without warranties of any kind, express or implied. To the maximum extent permitted by law, we assume no liability for direct, indirect, incidental, or consequential damages, including loss of revenue, data, business opportunities, or reputation, arising from the use of or inability to use the Service or the Outputs.
Changes and Governing Law
Use of the Service constitutes full acceptance of these Terms, which may be updated at any time; continued use after an update implies acceptance. Material changes will be posted here with a new "last updated" date. These Terms are governed by and construed under the laws of the United Mexican States.
Contact
Questions about these Terms? Email javier@aiprosolutions.io.